Privacy Policy
Effective September 5, 2025
1. Who we are
PrivateJets.co is operated by Private Jets, LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Contact: 
. By using our site, you agree to this Policy and our Terms and Conditions.
Scope: this Policy covers our website, emails, SMS, forms, chats, and calls. It does not cover third‑party sites, brokers, or operators you choose to engage.
2. What we do
We are a publishing and lead generation platform that helps you discover and connect with independent jet charter brokers, aircraft sales brokers, operators, and related vendors. We are not a broker or operator. Engagements, bookings, and payments occur with third parties you select.
3. Categories of information we collect
- Identifiers & contact: name, email, phone, country, time zone.
- Travel & purchase intent: airport preferences, route ideas, budgets, aircraft interests, timing, use case.
- Communications: messages, forms, emails, and, where permitted, call recordings and chat logs.
- Device/usage: IP address, cookie IDs, approximate location, user‑agent, pages viewed, referrers, session events.
- Inferences: interest level, aircraft/route affinity, price sensitivity, likelihood to charter or purchase.
- Enrichment data (potential future use): household income band, creditworthiness band, education level, employer or company, titles, and public social profiles from reputable data providers to improve trust and matching quality.
- Sensitive data: we do not intentionally collect sensitive personal information such as SSNs, precise geolocation, or biometric identifiers.
4. Sources
- Directly from you via our website, forms, chats, calls, and email.
- Automatically from your device and browser via cookies and similar technologies.
- From service providers, analytics/advertising vendors, and data enrichment partners (future use).
5. How we use information
- Lead matching & service delivery: connecting you with relevant brokers and aviation vendors.
- Customer communications: responding to inquiries via email, SMS, chat, and phone.
- Operations & security: debugging, fraud prevention, abuse prevention, and service integrity.
- Marketing & personalization: suggestions, offers, and content tailored to your interests, including cross‑context behavioral advertising.
- Analytics & product improvement: measuring usage and improving features and content.
- Machine learning: training internal models on de‑identified or aggregated data, including chat/call transcripts, to improve matching and quality.
- Legal & compliance: enforcing terms, protecting rights, and responding to lawful requests.
7. How we disclose information
- Brokers, operators, and aviation vendors to respond to your requests. We require them not to resell your personal information and to use it only to fulfill your request(s), except where you separately consent.
- Service providers: hosting, analytics, measurement, A/B testing, call/chat tooling, CRM, email/SMS, and data enrichment.
- Advertising & measurement partners for the purposes described in Cookies & Ads.
- Legal and safety: to comply with law, protect rights, or in a business transfer.
“Sale” and “Share”
Under some state laws, certain disclosures for targeted advertising or analytics may be deemed a sale or share. We provide a Do Not Sell or Share My Personal Information control and honor Global Privacy Control (GPC) signals as required.
8. Your privacy choices and rights
Universal opt‑out signals (GPC)
If your browser sends a GPC signal, we treat it as a valid opt‑out of sale/share for that browser where required.
Email and SMS
You can unsubscribe via the link in our emails or reply STOP to texts. Message/data rates may apply.
U.S. state rights (including California)
Depending on your state, you may have rights to know/access, correct, delete, portability, opt out of sale/share/targeted advertising, and non‑discrimination. California also provides a right to limit sensitive personal information; we do not use SPI in a way that triggers that right at this time.
EU/UK rights (GDPR)
If GDPR applies, you have rights to access, rectification, erasure, restriction, portability, and objection, plus rights related to automated decisions. We provide transparency on purposes, legal bases, retention, and recipients, and we use approved transfer safeguards.
How to exercise your rights
- Email: send requests to with “Privacy Request” in the subject.
- Verification: we may verify using your full name and the last 4 digits of your phone number.
- Authorized agents & appeals: where required, we will honor authorized agent submissions and provide an internal appeals path if we decline your request.
9. Retention
We keep personal information only as long as reasonably necessary and proportionate to achieve the purposes disclosed, then delete or de‑identify it, subject to legal holds and suppression records. By default we aim for:
- Leads and correspondence: up to 60–120 months, or longer where necessary for business records, fraud prevention, or legal compliance.
- Call recordings / chat logs: up to 60–120 months where permitted.
- Web analytics: up to 60–120 months.
- Suppression (opt‑out) records: retained indefinitely to honor your choices.
10. Security
We apply reasonable safeguards, including encryption in transit, access controls with role‑based access, least‑privilege practices, and vendor agreements. No system is 100% secure. Please use caution when sharing information online.
11. International transfers
If you are in the EU/EEA or UK, we may transfer data to the United States and other countries that may not provide the same level of protection. We use Standard Contractual Clauses (SCCs) and other recognized safeguards for such transfers.
12. Children
PrivateJets.co is for adults. We do not knowingly collect information from anyone under 16. If you believe a minor provided data, contact and we will delete it.
13. Third‑party sites and services
We may link to third‑party sites or integrate their tools. Their practices are governed by their own policies. We do not control and are not responsible for their actions.
14. California Notice at Collection
We collect the categories listed in “Categories of information,” for the purposes in “How we use information,” and disclose them as described in “How we disclose information.” We may sell or share identifiers, device/usage data, and inferences for analytics and targeted advertising. Retention is described in “Retention.” Your rights and opt‑out options are in “Your privacy choices and rights.”
15. Changes to this Policy
We may update this Policy. When we do, we will change the Effective date above. Material changes will be noted on this page.
16. Contact
